GlobalData sees telco services growing by 1.9%

PETALING JAYA: The total telecom and pay-TV services revenue in Malaysia is expected to increase at a compound annual growth rate of 1.9%, from US$7.7bil in 2023 to US$8.5bil in 2028.

This will be supported by mobile data and fixed broadband service segments, according to GlobalData, a leading data and analytics company.

GlobalData’s Malaysia Telecom Operators Country Intelligence Report stated the mobile voice service revenue will decline over the forecast period in line with the steady decline in mobile voice service average revenue per user (Arpu), with users increasingly shifting to over-the-top-based communication apps.

Mobile data service revenue, on the other hand, will continue to grow driven by increasing data consumption over wireless networks aided by the widespread availability of data-centric plans offered by operators, and rising adoption of higher Arpu 5G service plans.